Connect Zid to any system with a public API

Your system is not on the list? If it has a public API, the link can be built for you on request, and the scope of work sets what it covers.

Public API Any system with a public API

The app works today with Odoo 18 and 19, ERPNext, Microsoft Dynamics 365 Finance and Operations and Wafeq. If your store runs on another system with a public API, the link can be built for you on request.

What the system needs

The link needs a documented public API, and API keys that let the app reach the system’s data. What the link covers depends on what the API allows, such as creating orders and reading stock per warehouse, and the scope of work sets what it covers.

From request to go-live with a new system
  1. Name the system

    The system, its API documentation, and the data to connect.

  2. Scope of work

    What is connected and how long the build takes, approved by you.

  3. Build and test

    The link is built, then tested on your store's orders.

  4. Go live

    The link goes live once you approve the test report.

What syncs

  • Paid orders

    Each paid order posted with the customer, items, tax and shipping, then read back to confirm it is there, never twice.

    Depending on what the API allows; set in your scope of work

  • Returns

    Whether the link covers returns is set in your scope of work.

    Depending on what the API allows

  • Stock

    Stock in each warehouse sent to its Zid location, then read back to confirm.

    Depending on what the API allows; from the Growth plan

How setup works
  1. Install

    Install the app from the Zid App Market and choose a plan.

  2. System and data

    Name the system and the data to connect, and share its API documentation and keys. Help getting them is available.

  3. Scope of work

    Approve the scope of work, which sets what is connected between Zid and the system.

  4. Build and test

    The link is built, then tested on your store's orders.

  5. Go live

    The link goes live once you approve the test report.

Questions merchants ask

What is a public API?

A documented programming interface that a system's vendor offers its customers, so another app can read and write data in the system using API keys the system issues.

How long does a link to a new system take?

It depends on the system and what its API allows, and the timeline is in the scope of work before you approve it. With the systems listed today, you go live about two weeks after install.

Can any system be connected?

The link is built on request for systems with a public API. What it covers depends on the data the API lets the app read and write.

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