Connect Odoo to your Zid store

Zid and Odoo 18 or 19: every paid order and return posted to Odoo, and stock from your Odoo warehouses kept in step with your Zid locations.

ERP Odoo

Your Zid store takes the orders. Odoo keeps the books and the stock. Without a link, someone copies every order from Zid into Odoo by hand. With the app, every paid order is posted to Odoo with the customer, items, tax and shipping, then read back from Odoo to confirm it is there.

The link works with Odoo 18 and 19.

How an order travels from Zid to Odoo

From a paid Zid order to Odoo
  1. Paid in Zid

    The order is paid in your store and its notice reaches the app.

  2. Customer matched

    The customer is matched to their Odoo record, or a new one is created.

  3. Posted to Odoo

    The order is posted with the customer, items, tax and shipping, exactly once.

  4. Read back

    The order is read back from Odoo to confirm it is there.

  5. Back to Zid

    The Odoo document number appears as a comment on the Zid order.

The same order in Zid and in Odoo

What you see in each place
In ZidIn Odoo
OrderThe paid order in your storeOne order with the customer, items, tax and shipping
CustomerThe customer who paidThe existing customer record, or a new one
ReturnThe return in your storeOne credit note per return
StockThe quantity at each Zid locationThe quantity in the Odoo warehouse linked to that location
Document numberA comment on the order with the Odoo document numberThe document number in Odoo

Before setup

  • Pick the data to connect: orders and returns from the Starter plan, stock from the Growth plan; price sync is set up on request.
  • Your Odoo API keys. Help getting them is available.

What syncs

  • Paid orders

    Every paid order is posted to Odoo with the customer, items, tax and shipping, then read back from Odoo to confirm it is there. The same order is never posted twice.

    From the Starter plan

  • Customers

    Each customer is matched to their Odoo record by email, then phone, or a new record is created.

  • Returns

    Each return posts to Odoo as one credit note.

    From the Starter plan

  • Stock

    Stock in each Odoo warehouse flows to its Zid location, then is read back to confirm.

    From the Growth plan

  • Prices

    Price sync with Odoo is set up on request.

    From the Growth plan

  • Document number

    The Odoo document number appears as a comment on the Zid order, as it does with every system.

How setup works
  1. Install

    Install the app from the Zid App Market and choose a plan.

  2. Data and API keys

    Pick the data to connect, then enter your Odoo API keys. Help getting them is available.

  3. Scope of work

    Approve the scope of work, which sets what is connected between Zid and Odoo.

  4. Test and go live

    The link is tested on your store's orders and goes live once you approve the test report, about two weeks after install.

Questions merchants ask

Which Odoo versions does the app work with?

Odoo 18 and Odoo 19.

Can the same order show up twice in Odoo?

No. The same order is never posted twice, even if the order notice arrives more than once or a sync is retried.

How do returns show up in Odoo?

Each return in Zid posts to Odoo as one credit note.

Who sets up the Odoo link?

Our team does the setup with you. You go live about two weeks after install, once you approve the test report.

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